Events

South Australia

30 May 2012

National Learning & Development Forum - Adelaide Professional Development 8.30am - 4.30pm Hilton Adelaide, 233 Victoria Square, Adelaide
Attrition, absenteeism and employee engagement continue to be the key challenges in contact centres today, but how do we best respond to these issues when we are constantly asked to ‘do more with less’?
25 July 2012

SA FISH! For Leaders Workshop Workshop 7.15 for 7.30 - 9.00am
Learn how to love coming to work and improve team performance. If you are a Leader who genuinely wants to elevate others and leave behind a legacy of caring, integrity, and success then this is the workshop for you.
3 August 2012

SA Awards Night Awards 6.30pm - Midnight InterContinental Adelaide
Join us for the contact centre industry’s night of nights, the perfect opportunity to reward your team and celebrate our industry’s achievements.
16 August 2012

Coaching for Immediate Results Adelaide Professional Development 8.30am - 4.30pm TBC
This 1-day Masterclass for Team Leaders is a highly interactive and practice rich training workshop helping participants think, communicate and behave in ways that increases skills and gets results. Among other things Team Leaders will learn, Coaching Fundamentals, The Three Step Approach, Developing a Questioning Strategy, Practical Application and Coaching and Development Plan.
29-30 October 2012

Workforce Management 1-2-3 Adelaide Professional Development 9.00am - 5.00pm TBC
The Art and Science of Forecasting, Scheduling, and Meeting Service Goals. This course teaches the basic workforce management fundamentals that are essential for all workforce planners to know and understand.

PLEASE NOTE:

All prices shown are in Australian dollars ($AU)
Once your payment has been processed a confirmation email and invoice will be sent to the email address provided